LinkedIn: I'm literally in the throes of launching my own...
A LinkedIn customer review by GetHuman user ~The Blueprint from November 14th, 2017
Background on ~The Blueprint's case
GetHuman: ~The Blueprint - can you tell our other LinkedIn customers when your case took place?
~The Blueprint: Yes. It was afternoon, on November 10th.
GetHuman: Did you reach out to LinkedIn, and if so, how?
GetHuman: And which of these common LinkedIn customer issues best describes the reason you wanted to talk to them?
(Shows ~The Blueprint a list of common LinkedIn problems)
~The Blueprint: "Overcharge/Strange charge" was why I was trying to contact.
~The Blueprint's review of LinkedIn customer service
GetHuman: So how would you sum up your experience for GetHuman's LinkedIn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~The Blueprint: I'm literally in the throes of launching my own little company for the first time and suddenly my LinkedIn account is Arabic, maybe?
GetHuman: Let's quantify your experience contacting LinkedIn. On a scale of 1 to 5, how easy is it go get help on a LinkedIn problem?
~The Blueprint: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~The Blueprint: I'd give them a one out of five on communication.
GetHuman: And what about LinkedIn's ability to quickly and effectively address your problem?
~The Blueprint: For that I would say five out of five.
GetHuman: And finally- any advice for other LinkedIn customers?
~The Blueprint: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for LinkedIn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~The Blueprint taken from his LinkedIn customer service problem that occurred on November 10th, 2017.