Lipton's Teas: I needed to speak with someone, so I hot zero...
A Lipton's Teas customer review by GetHuman user ~juanita from November 14th, 2017
Background on ~juanita's case
GetHuman: ~juanita - can you tell our other Lipton's Teas customers when your case took place?
~juanita: Yup. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Lipton's Teas, and if so, how?
GetHuman: And which of these common Lipton's Teas customer issues best describes the reason you wanted to talk to them?
(Shows ~juanita a list of common Lipton's Teas problems)
~juanita: "Safety concern" was why I was trying to call.
~juanita's review of Lipton's Teas customer service
GetHuman: So how would you sum up your experience for GetHuman's Lipton's Teas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~juanita: I needed to speak with someone, so I hot zero. It said it was an invalid choice. It went through the options * times, each time I hit zero, & each time I was told it was an invalid choice & then discontinued the call.
GetHuman: Let's quantify your experience contacting Lipton's Teas. On a scale of 1 to 5, how easy is it go get help on a Lipton's Teas problem?
~juanita: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~juanita: I'd give them a five out of five on communication.
GetHuman: And what about Lipton's Teas's ability to quickly and effectively address your problem?
~juanita: For that I would say four out of five.
GetHuman: And finally- any advice for other Lipton's Teas customers?
~juanita: Call them early in the day or late. Don't forget any personal or account information you might need for Lipton's Teas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~juanita taken from his Lipton's Teas customer service problem that occurred on November 8th, 2017.