Los Angeles Metro Public Transporation (MTA): If you have any issues with a particular bus, y...
A Los Angeles Metro Public Transporation (MTA) customer review by GetHuman user ~Robert from November 14th, 2017
Background on ~Robert's case
GetHuman: ~Robert - can you tell our other Los Angeles Metro Public Transporation (MTA) customers when your case took place?
~Robert: Sure. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Los Angeles Metro Public Transporation (MTA), and if so, how?
GetHuman: And which of these common Los Angeles Metro Public Transporation (MTA) customer issues best describes the reason you wanted to talk to them?
(Shows ~Robert a list of common Los Angeles Metro Public Transporation (MTA) problems)
~Robert: "Overcharge/Strange charge" was why I was trying to call.
~Robert's review of Los Angeles Metro Public Transporation (MTA) customer service
GetHuman: So how would you sum up your experience for GetHuman's Los Angeles Metro Public Transporation (MTA) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Robert: If you have any issues with a particular bus, you must knot it before hand so that you can record the coach number. How asinine is that. How would you know before hand if their would be any problems. MTA just stole $**.** from me.
GetHuman: Let's quantify your experience contacting Los Angeles Metro Public Transporation (MTA). On a scale of 1 to 5, how easy is it go get help on a Los Angeles Metro Public Transporation (MTA) problem?
~Robert: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Robert: I'd give them a five out of five on communication.
GetHuman: And what about Los Angeles Metro Public Transporation (MTA)'s ability to quickly and effectively address your problem?
~Robert: For that I would say two out of five.
GetHuman: And finally- any advice for other Los Angeles Metro Public Transporation (MTA) customers?
~Robert: Call them early in the day or late. Don't forget any personal or account information you might need for Los Angeles Metro Public Transporation (MTA) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Robert taken from his Los Angeles Metro Public Transporation (MTA) customer service problem that occurred on November 8th, 2017.