Msn cut off my account they said coz of suspici...

A MSN customer review by GetHuman user ~Butterbean from November 18th, 2017

Background on ~Butterbean's case

GetHuman: ~Butterbean - can you tell our other MSN customers when your case took place?
~Butterbean: Yes. It was evening, on November 13th.
GetHuman: Did you reach out to MSN, and if so, how?
~Butterbean: I used the 888-319-2445 number I found for on the GetHuman MSN customer phone number page I was on: MSN Customer Service Phone Number
GetHuman: And which of these common MSN customer issues best describes the reason you wanted to talk to them?
(Shows ~Butterbean a list of common MSN problems)
~Butterbean: "Technical support" was why I was trying to call.

~Butterbean's review of MSN customer service

GetHuman: So how would you sum up your experience for GetHuman's MSN customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Butterbean: Msn cut off my account they said coz of suspicious activities now I can't reach them to cancel my account I guess I 'll call credit card to cancel.They can kiss my A**
GetHuman: Let's quantify your experience contacting MSN. On a scale of 1 to 5, how easy is it go get help on a MSN problem?
~Butterbean: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Butterbean: I'd give them a three out of five on communication.
GetHuman: And what about MSN's ability to quickly and effectively address your problem?
~Butterbean: For that I would say two out of five.
GetHuman: And finally- any advice for other MSN customers?
~Butterbean: Call them early in the day or late. Don't forget any personal or account information you might need for MSN to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Butterbean taken from his MSN customer service problem that occurred on November 13th, 2017.

MSN

1.38 of 5 stars | 53 reviews

~Butterbean's MSN Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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