MSN: You click on the link and it takes you to a scr...
A MSN customer review by GetHuman user ~locked out hotmail user from November 8th, 2017
Background on ~locked out hotmail user's case
GetHuman: ~locked out hotmail user - can you tell our other MSN customers when your case took place?
~locked out hotmail user: Yes. It was afternoon, on November 4th.
GetHuman: Did you reach out to MSN, and if so, how?
GetHuman: And which of these common MSN customer issues best describes the reason you wanted to talk to them?
(Shows ~locked out hotmail user a list of common MSN problems)
~locked out hotmail user: "Update account information" was why I was trying to call.
~locked out hotmail user's review of MSN customer service
GetHuman: So how would you sum up your experience for GetHuman's MSN customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~locked out hotmail user: You click on the link and it takes you to a screen that says the account your signed in with (or will make you sign in) is basically doesnt have this service. Not sure but didnt work.
GetHuman: Let's quantify your experience contacting MSN. On a scale of 1 to 5, how easy is it go get help on a MSN problem?
~locked out hotmail user: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~locked out hotmail user: I'd give them a three out of five on communication.
GetHuman: And what about MSN's ability to quickly and effectively address your problem?
~locked out hotmail user: For that I would say four out of five.
GetHuman: And finally- any advice for other MSN customers?
~locked out hotmail user: Call them early in the day or late. Don't forget any personal or account information you might need for MSN to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~locked out hotmail user taken from his MSN customer service problem that occurred on November 4th, 2017.