MagicJack: IF, what Rain told me is fact, not genocide, I...
A MagicJack customer review by GetHuman user ~i had no screen name, from November 20th, 2017
Background on ~i had no screen name,'s case
GetHuman: ~i had no screen name, - can you tell our other MagicJack customers when your case took place?
~i had no screen name,: Sure. It was evening, on November 16th.
GetHuman: Did you reach out to MagicJack, and if so, how?
GetHuman: And which of these common MagicJack customer issues best describes the reason you wanted to talk to them?
(Shows ~i had no screen name, a list of common MagicJack problems)
~i had no screen name,: "Dispute a Charge" was why I was trying to call.
~i had no screen name,'s review of MagicJack customer service
GetHuman: So how would you sum up your experience for GetHuman's MagicJack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~i had no screen name,: IF, what Rain told me is fact, not genocide, I am VERY satisfied. I was NOT asking about a bill but information concerning purchasing a manic jack and how it worked.
GetHuman: Let's quantify your experience contacting MagicJack. On a scale of 1 to 5, how easy is it go get help on a MagicJack problem?
~i had no screen name,: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~i had no screen name,: I'd give them a three out of five on communication.
GetHuman: And what about MagicJack's ability to quickly and effectively address your problem?
~i had no screen name,: For that I would say four out of five.
GetHuman: And finally- any advice for other MagicJack customers?
~i had no screen name,: Call them early in the day or late. Don't forget any personal or account information you might need for MagicJack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~i had no screen name, taken from his MagicJack customer service problem that occurred on November 16th, 2017.