MagicJack: i have * mj and one on the way the first is do...
A MagicJack customer review by GetHuman user ~ john daugherty from November 19th, 2017
Background on ~ john daugherty's case
GetHuman: ~ john daugherty - can you tell our other MagicJack customers when your case took place?
~ john daugherty: Yup. It was middle of the night, on November 10th.
GetHuman: Did you reach out to MagicJack, and if so, how?
GetHuman: And which of these common MagicJack customer issues best describes the reason you wanted to talk to them?
(Shows ~ john daugherty a list of common MagicJack problems)
~ john daugherty: "Dispute a Charge" was why I was trying to call.
~ john daugherty's review of MagicJack customer service
GetHuman: So how would you sum up your experience for GetHuman's MagicJack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ john daugherty: i have * mj and one on the way the first is doing grate i would like to get the other two on line i belive if i get a person to chat with i think ever thing will work *well .
GetHuman: Let's quantify your experience contacting MagicJack. On a scale of 1 to 5, how easy is it go get help on a MagicJack problem?
~ john daugherty: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ john daugherty: I'd give them a two out of five on communication.
GetHuman: And what about MagicJack's ability to quickly and effectively address your problem?
~ john daugherty: For that I would say one out of five.
GetHuman: And finally- any advice for other MagicJack customers?
~ john daugherty: Call them early in the day or late. Don't forget any personal or account information you might need for MagicJack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ john daugherty taken from his MagicJack customer service problem that occurred on November 10th, 2017.