Massachusetts Registry of Motor Vehicles (DMV/RMV): Long wait, but the person I got was very helpfu...
A Massachusetts Registry of Motor Vehicles (DMV/RMV) customer review by GetHuman user GetHuman-404906 from November 17th, 2017
Background on GetHuman-404906's case
GetHuman: GetHuman-404906 - can you tell our other Massachusetts Registry of Motor Vehicles (DMV/RMV) customers when your case took place?
GetHuman-404906: Sure. It was morning, on November 12th.
GetHuman: Did you reach out to Massachusetts Registry of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common Massachusetts Registry of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-404906 a list of common Massachusetts Registry of Motor Vehicles (DMV/RMV) problems)
GetHuman-404906: "Complaint" was why I was trying to call.
GetHuman-404906's review of Massachusetts Registry of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's Massachusetts Registry of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-404906: Long wait, but the person I got was very helpful. Pressing * once just causes the menu to repeat* press * again when the menu is playing the second time and you'll be put into the queue for a live person.
GetHuman: Let's quantify your experience contacting Massachusetts Registry of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Massachusetts Registry of Motor Vehicles (DMV/RMV) problem?
GetHuman-404906: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-404906: I'd give them a four out of five on communication.
GetHuman: And what about Massachusetts Registry of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
GetHuman-404906: For that I would say five out of five.
GetHuman: And finally- any advice for other Massachusetts Registry of Motor Vehicles (DMV/RMV) customers?
GetHuman-404906: Call them early in the day or late. Don't forget any personal or account information you might need for Massachusetts Registry of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-404906 taken from his Massachusetts Registry of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 12th, 2017.