Medco Pharmacy: They received prescription over five days ago a...

A Medco Pharmacy customer review by GetHuman user ~never again from November 7th, 2017

Background on ~never again's case

GetHuman: ~never again - can you tell our other Medco Pharmacy customers when your case took place?
~never again: Yeah. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Medco Pharmacy, and if so, how?
~never again: I used the 800-282-2881 number I found for on the GetHuman Medco Pharmacy customer phone number page I was on: Medco Pharmacy Customer Service Phone Number
GetHuman: And which of these common Medco Pharmacy customer issues best describes the reason you wanted to talk to them?
(Shows ~never again a list of common Medco Pharmacy problems)
~never again: "Product information" was why I was trying to call.

~never again's review of Medco Pharmacy customer service

GetHuman: So how would you sum up your experience for GetHuman's Medco Pharmacy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~never again: They received prescription over five days ago and still has not shipped. Even Walmart has better service!
GetHuman: Let's quantify your experience contacting Medco Pharmacy. On a scale of 1 to 5, how easy is it go get help on a Medco Pharmacy problem?
~never again: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~never again: I'd give them a five out of five on communication.
GetHuman: And what about Medco Pharmacy's ability to quickly and effectively address your problem?
~never again: For that I would say four out of five.
GetHuman: And finally- any advice for other Medco Pharmacy customers?
~never again: Call them early in the day or late. Don't forget any personal or account information you might need for Medco Pharmacy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~never again taken from his Medco Pharmacy customer service problem that occurred on November 4th, 2017.

Medco Pharmacy

5.00 of 5 stars | 15 reviews

~never again's Medco Pharmacy Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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