Metlife Dental: Follow directions above of hitting **, then...

A Metlife Dental customer review by GetHuman user ~anonymous hieronymous from November 13th, 2017

Background on ~anonymous hieronymous's case

GetHuman: ~anonymous hieronymous - can you tell our other Metlife Dental customers when your case took place?
~anonymous hieronymous: Yup. It was afternoon, on November 4th.
GetHuman: Did you reach out to Metlife Dental, and if so, how?
~anonymous hieronymous: I used the 800-638-5433 number I found for on the GetHuman Metlife Dental customer phone number page I was on: Metlife Dental Customer Service Phone Number
GetHuman: And which of these common Metlife Dental customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous hieronymous a list of common Metlife Dental problems)
~anonymous hieronymous: "Check on a Claim" was why I was trying to call.

~anonymous hieronymous's review of Metlife Dental customer service

GetHuman: So how would you sum up your experience for GetHuman's Metlife Dental customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous hieronymous: Follow directions above of hitting **, then **, then **. MetLife stinks to try to reach a human but this did the trick in less than a minute! Awesome!
GetHuman: Let's quantify your experience contacting Metlife Dental. On a scale of 1 to 5, how easy is it go get help on a Metlife Dental problem?
~anonymous hieronymous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous hieronymous: I'd give them a four out of five on communication.
GetHuman: And what about Metlife Dental's ability to quickly and effectively address your problem?
~anonymous hieronymous: For that I would say three out of five.
GetHuman: And finally- any advice for other Metlife Dental customers?
~anonymous hieronymous: Call them early in the day or late. Don't forget any personal or account information you might need for Metlife Dental to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous hieronymous taken from his Metlife Dental customer service problem that occurred on November 4th, 2017.

Metlife Dental

2.61 of 5 stars | 110 reviews

~anonymous hieronymous's Metlife Dental Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Metlife Dental, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Metlife Dental in any way.

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