Guy at the metro pcs dealer ****** up the SIM c...

A Metro PCS customer review by GetHuman user ~bukkake tsumani from November 24th, 2017

Background on ~bukkake tsumani's case

GetHuman: ~bukkake tsumani - can you tell our other Metro PCS customers when your case took place?
~bukkake tsumani: Sure. It was morning, on November 20th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
~bukkake tsumani: I used the 888-863-8768 number I found for on the GetHuman Metro PCS customer phone number page I was on: Metro PCS Customer Service Phone Number
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~bukkake tsumani a list of common Metro PCS problems)
~bukkake tsumani: "Complaint" was why I was trying to call.

~bukkake tsumani's review of Metro PCS customer service

GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bukkake tsumani: Guy at the metro pcs dealer ****** up the SIM card by forcing it into the phone, scratched it to the point where it malfunctioned. Gotta pay for a new SIM card. Thanks alot, obama.
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~bukkake tsumani: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bukkake tsumani: I'd give them a one out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~bukkake tsumani: For that I would say four out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~bukkake tsumani: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bukkake tsumani taken from his Metro PCS customer service problem that occurred on November 20th, 2017.

Metro PCS

1.92 of 5 stars | 475 reviews

~bukkake tsumani's Metro PCS Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Metro PCS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Metro PCS in any way.

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