Metro PCS: SON LAS *:** PM, POR LO MENOS FUI BIEN ATENFIDA...
A Metro PCS customer review by GetHuman user ~JULIET NIP from November 24th, 2017
Background on ~JULIET NIP's case
GetHuman: ~JULIET NIP - can you tell our other Metro PCS customers when your case took place?
~JULIET NIP: Yes. It was evening, on November 16th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~JULIET NIP a list of common Metro PCS problems)
~JULIET NIP: "Complaint" was why I was trying to call.
~JULIET NIP's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JULIET NIP: SON LAS *:** PM, POR LO MENOS FUI BIEN ATENFIDA, Y ME DIERON SOLUCION AL PROBLEMA, SOLO DEBO ESPERAR ** MIN, ME DIJO LA PERSONA QUE EM ATENDIO,LO QUE NO HABIAN HECHO O DICHO,LAS PERSONAS ANTERIORES QUE HABIA LLMADO ANTERIORMENTE A METRO PCS, POR LO TANTO PARA MI FUE UNA ATENCION EXCELENTE
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~JULIET NIP: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JULIET NIP: I'd give them a two out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~JULIET NIP: For that I would say five out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~JULIET NIP: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JULIET NIP taken from his Metro PCS customer service problem that occurred on November 16th, 2017.