Metrostyle.com: i contacted metrostyle to cancel an order. afte...
A Metrostyle.com customer review by GetHuman user GetHuman-297038 from November 9th, 2017
Background on GetHuman-297038's case
GetHuman: GetHuman-297038 - can you tell our other Metrostyle.com customers when your case took place?
GetHuman-297038: Yup. It was late at night, on November 3rd.
GetHuman: Did you reach out to Metrostyle.com, and if so, how?
GetHuman: And which of these common Metrostyle.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-297038 a list of common Metrostyle.com problems)
GetHuman-297038: "Cancel order" was why I was trying to call.
GetHuman-297038's review of Metrostyle.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Metrostyle.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-297038: i contacted metrostyle to cancel an order. after an extended wait, i chose to hit the button to place a new order, immediate answer. they would not assist in cancelling my order and put me back on the line holding. the worse service i have ever experienced. poor quality clothing and poor service. do not spend your money with this company.
GetHuman: Let's quantify your experience contacting Metrostyle.com. On a scale of 1 to 5, how easy is it go get help on a Metrostyle.com problem?
GetHuman-297038: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-297038: I'd give them a three out of five on communication.
GetHuman: And what about Metrostyle.com's ability to quickly and effectively address your problem?
GetHuman-297038: For that I would say five out of five.
GetHuman: And finally- any advice for other Metrostyle.com customers?
GetHuman-297038: Call them early in the day or late. Don't forget any personal or account information you might need for Metrostyle.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-297038 taken from his Metrostyle.com customer service problem that occurred on November 3rd, 2017.