Milwaukee Journal Sentinel: It is not a ** hrs service. I want to ask a que...

A Milwaukee Journal Sentinel customer review by GetHuman user ~John Locke from November 9th, 2017

Background on ~John Locke's case

GetHuman: ~John Locke - can you tell our other Milwaukee Journal Sentinel customers when your case took place?
~John Locke: Yeah. It was afternoon, on November 7th.
GetHuman: Did you reach out to Milwaukee Journal Sentinel, and if so, how?
~John Locke: I used the 844-900-7103 number I found for on the GetHuman Milwaukee Journal Sentinel customer phone number page I was on: Milwaukee Journal Sentinel Customer Service Phone Number
GetHuman: And which of these common Milwaukee Journal Sentinel customer issues best describes the reason you wanted to talk to them?
(Shows ~John Locke a list of common Milwaukee Journal Sentinel problems)
~John Locke: "Delivery problem" was why I was trying to call.

~John Locke's review of Milwaukee Journal Sentinel customer service

GetHuman: So how would you sum up your experience for GetHuman's Milwaukee Journal Sentinel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~John Locke: It is not a ** hrs service. I want to ask a question about new subscription offer and there was nobody to talk to at *** pm on a Friday night. They wounder why they have problems? I don't... Subscription Services should be available till * pm weekdays to answer the phone.
GetHuman: Let's quantify your experience contacting Milwaukee Journal Sentinel. On a scale of 1 to 5, how easy is it go get help on a Milwaukee Journal Sentinel problem?
~John Locke: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~John Locke: I'd give them a five out of five on communication.
GetHuman: And what about Milwaukee Journal Sentinel's ability to quickly and effectively address your problem?
~John Locke: For that I would say one out of five.
GetHuman: And finally- any advice for other Milwaukee Journal Sentinel customers?
~John Locke: Call them early in the day or late. Don't forget any personal or account information you might need for Milwaukee Journal Sentinel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~John Locke taken from his Milwaukee Journal Sentinel customer service problem that occurred on November 7th, 2017.

Milwaukee Journal Sentinel

2.00 of 5 stars | 25 reviews

~John Locke's Milwaukee Journal Sentinel Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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