MobStub: * days and still waiting for a possible *-* day...

A MobStub customer review by GetHuman user ~not a happy customer from November 25th, 2017

Background on ~not a happy customer's case

GetHuman: ~not a happy customer - can you tell our other MobStub customers when your case took place?
~not a happy customer: Yes. It was late at night, on November 20th.
GetHuman: Did you reach out to MobStub, and if so, how?
~not a happy customer: I used a help page I found on the GetHuman MobStub customer service contact info page: Contact MobStub Customer Service
GetHuman: And which of these common MobStub customer issues best describes the reason you wanted to talk to them?
(Shows ~not a happy customer a list of common MobStub problems)
~not a happy customer: "Setup service" was why I was trying to contact.

~not a happy customer's review of MobStub customer service

GetHuman: So how would you sum up your experience for GetHuman's MobStub customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not a happy customer: * days and still waiting for a possible *-* days to ship.. Current status says preparing to ship. If I had to do over again I would not order from this company. Might be affordable, but sure is frustrating dealing with this company.. Seems very shady to me.:-(
GetHuman: Let's quantify your experience contacting MobStub. On a scale of 1 to 5, how easy is it go get help on a MobStub problem?
~not a happy customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not a happy customer: I'd give them a one out of five on communication.
GetHuman: And what about MobStub's ability to quickly and effectively address your problem?
~not a happy customer: For that I would say one out of five.
GetHuman: And finally- any advice for other MobStub customers?
~not a happy customer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for MobStub to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~not a happy customer taken from his MobStub customer service problem that occurred on November 20th, 2017.

MobStub

1.42 of 5 stars | 148 reviews

~not a happy customer's MobStub Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like MobStub, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with MobStub in any way.

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