MobStub: This site is a total rip off. I ordered from th...
A MobStub customer review by GetHuman user ~mluttrell from November 19th, 2017
Background on ~mluttrell's case
GetHuman: ~mluttrell - can you tell our other MobStub customers when your case took place?
~mluttrell: Yup. It was morning, on November 10th.
GetHuman: Did you reach out to MobStub, and if so, how?
GetHuman: And which of these common MobStub customer issues best describes the reason you wanted to talk to them?
(Shows ~mluttrell a list of common MobStub problems)
~mluttrell: "Change plan" was why I was trying to contact.
~mluttrell's review of MobStub customer service
GetHuman: So how would you sum up your experience for GetHuman's MobStub customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mluttrell: This site is a total rip off. I ordered from them and have yet to see my order. There is no way to contact them except via email. Then they send you an automated email saying they will reply in two-three days. They don't have *-** day delivery, since it's been a month for me to even hear anything. I've seen reviews and people said they havent gotten their items in two months! I later checked amazon to see if I could get my items. Mobstub says they have great deals. But with my order they stated it's * for **$ originaly. But now I'm getting it for * for **$. When I went to Amazon the same items were only $*.** each! Mobstub lies about their deals, delivery and customer service. They also take your money from your account way before your item even ships.*So if you chose them...good luck with that. But I highly recommend you stay away from mobstub.
GetHuman: Let's quantify your experience contacting MobStub. On a scale of 1 to 5, how easy is it go get help on a MobStub problem?
~mluttrell: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mluttrell: I'd give them a four out of five on communication.
GetHuman: And what about MobStub's ability to quickly and effectively address your problem?
~mluttrell: For that I would say three out of five.
GetHuman: And finally- any advice for other MobStub customers?
~mluttrell: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for MobStub to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mluttrell taken from his MobStub customer service problem that occurred on November 10th, 2017.