Moneygram: World dont ever in this lifetime to use money g...
A Moneygram customer review by GetHuman user ~jonathan mack from November 26th, 2017
Background on ~jonathan mack's case
GetHuman: ~jonathan mack - can you tell our other Moneygram customers when your case took place?
~jonathan mack: Yes. It was afternoon, on November 21st.
GetHuman: Did you reach out to Moneygram, and if so, how?
GetHuman: And which of these common Moneygram customer issues best describes the reason you wanted to talk to them?
(Shows ~jonathan mack a list of common Moneygram problems)
~jonathan mack: "Missing Transfer" was why I was trying to call.
~jonathan mack's review of Moneygram customer service
GetHuman: So how would you sum up your experience for GetHuman's Moneygram customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jonathan mack: World dont ever in this lifetime to use money gram. Don't ever make a clerical error to recieve refund. Count that out to recieve money anytime soon ** to ** day for response. HORRIBLE HORRIBLE HORRIBLE. THEY NEED A LAW SUITE
GetHuman: Let's quantify your experience contacting Moneygram. On a scale of 1 to 5, how easy is it go get help on a Moneygram problem?
~jonathan mack: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jonathan mack: I'd give them a three out of five on communication.
GetHuman: And what about Moneygram's ability to quickly and effectively address your problem?
~jonathan mack: For that I would say four out of five.
GetHuman: And finally- any advice for other Moneygram customers?
~jonathan mack: Call them early in the day or late. Don't forget any personal or account information you might need for Moneygram to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jonathan mack taken from his Moneygram customer service problem that occurred on November 21st, 2017.