Moviefone: This (service) calls my cell phone and hangs up...
A Moviefone customer review by GetHuman user ~chow from November 3rd, 2017
Background on ~chow's case
GetHuman: ~chow - can you tell our other Moviefone customers when your case took place?
~chow: Yup. It was evening, on October 25th.
GetHuman: Did you reach out to Moviefone, and if so, how?
GetHuman: And which of these common Moviefone customer issues best describes the reason you wanted to talk to them?
(Shows ~chow a list of common Moviefone problems)
~chow: "None of those really matches why I wanted to contact Moviefone that day." was why I was trying to contact.
~chow's review of Moviefone customer service
GetHuman: So how would you sum up your experience for GetHuman's Moviefone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~chow: This (service) calls my cell phone and hangs up with no message left. This is some sort of SPAMMING advertising attempt. Moviefone needs to give out a customer service number and be stopped from doing this.
GetHuman: Let's quantify your experience contacting Moviefone. On a scale of 1 to 5, how easy is it go get help on a Moviefone problem?
~chow: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~chow: I'd give them a one out of five on communication.
GetHuman: And what about Moviefone's ability to quickly and effectively address your problem?
~chow: For that I would say one out of five.
GetHuman: And finally- any advice for other Moviefone customers?
~chow: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Moviefone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~chow taken from his Moviefone customer service problem that occurred on October 25th, 2017.