National Visa Center: I can't believe how rude and disrespectful thes...
A National Visa Center customer review by GetHuman user ~I really have NVC. from November 26th, 2017
Background on ~I really have NVC.'s case
GetHuman: ~I really have NVC. - can you tell our other National Visa Center customers when your case took place?
~I really have NVC.: Sure. It was middle of the night, on November 19th.
GetHuman: Did you reach out to National Visa Center, and if so, how?
GetHuman: And which of these common National Visa Center customer issues best describes the reason you wanted to talk to them?
(Shows ~I really have NVC. a list of common National Visa Center problems)
~I really have NVC.: "Account Setup" was why I was trying to call.
~I really have NVC.'s review of National Visa Center customer service
GetHuman: So how would you sum up your experience for GetHuman's National Visa Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I really have NVC.: I can't believe how rude and disrespectful these people are. I've been calling them almost everyday due to the fact that they lost my documents, which caused a delay in my process. There is not a single person that can provide an explanation, or give you a real answer. They encourage you to use your email to ask any questions. The worst part is that when you actually use your email,and ask a question, their answer is "please allow us ** days to review your inquiry, but you never hear back from them at all! I can't believe how much of a joke NVC is.
GetHuman: Let's quantify your experience contacting National Visa Center. On a scale of 1 to 5, how easy is it go get help on a National Visa Center problem?
~I really have NVC.: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I really have NVC.: I'd give them a four out of five on communication.
GetHuman: And what about National Visa Center's ability to quickly and effectively address your problem?
~I really have NVC.: For that I would say one out of five.
GetHuman: And finally- any advice for other National Visa Center customers?
~I really have NVC.: Call them early in the day or late. Don't forget any personal or account information you might need for National Visa Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I really have NVC. taken from his National Visa Center customer service problem that occurred on November 19th, 2017.