Nationwide Insurance: We got charged a cost for insurance with the co...
A Nationwide Insurance customer review by GetHuman user ~Herman Rouge Willett from November 18th, 2017
Background on ~Herman Rouge Willett's case
GetHuman: ~Herman Rouge Willett - can you tell our other Nationwide Insurance customers when your case took place?
~Herman Rouge Willett: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Nationwide Insurance, and if so, how?
GetHuman: And which of these common Nationwide Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Herman Rouge Willett a list of common Nationwide Insurance problems)
~Herman Rouge Willett: "Get insurance" was why I was trying to call.
~Herman Rouge Willett's review of Nationwide Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Nationwide Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Herman Rouge Willett: We got charged a cost for insurance with the company and our insurance is with another company. Tried to contact them as soon as it was deducted and never ever ever got anyone, just left message after message after message. We now have no money to pay for essential things we were going to get to day. We were trying to get the money back.
GetHuman: Let's quantify your experience contacting Nationwide Insurance. On a scale of 1 to 5, how easy is it go get help on a Nationwide Insurance problem?
~Herman Rouge Willett: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Herman Rouge Willett: I'd give them a four out of five on communication.
GetHuman: And what about Nationwide Insurance's ability to quickly and effectively address your problem?
~Herman Rouge Willett: For that I would say five out of five.
GetHuman: And finally- any advice for other Nationwide Insurance customers?
~Herman Rouge Willett: Call them early in the day or late. Don't forget any personal or account information you might need for Nationwide Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Herman Rouge Willett taken from his Nationwide Insurance customer service problem that occurred on November 14th, 2017.