New York Department of Labor - Unemployment: Lets see quality of service impossible to say c...
A New York Department of Labor - Unemployment customer review by GetHuman user ~Anonymous from November 25th, 2017
Background on ~Anonymous 's case
GetHuman: ~Anonymous - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
~Anonymous : Yes I can. It was evening, on November 15th.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common New York Department of Labor - Unemployment problems)
~Anonymous : "Eligibility question" was why I was trying to call.
~Anonymous 's review of New York Department of Labor - Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous : Lets see quality of service impossible to say cause you never can talk to anyone to get service. I called repeatedly and have to listen to this automated messages over and over just get get a message saying we are experiencing a high volume of calls please try again later or we are experiencing technical difficulties at this time. So all week i called and got no body even durn the so called best time to call got no body. something needs to be done about this its absolutely ridiculous.
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
~Anonymous : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous : I'd give them a two out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
~Anonymous : For that I would say five out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
~Anonymous : Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 15th, 2017.