New York State Department of Motor Vehicles: The ***-***-**** number is endless voice menus...

A New York State Department of Motor Vehicles customer review by GetHuman user GetHuman-219212 from November 19th, 2017

Background on GetHuman-219212's case

GetHuman: GetHuman-219212 - can you tell our other New York State Department of Motor Vehicles customers when your case took place?
GetHuman-219212: Yeah. It was morning, on November 11th.
GetHuman: Did you reach out to New York State Department of Motor Vehicles, and if so, how?
GetHuman-219212: I used the 718-477-4820 number I found for on the GetHuman New York State Department of Motor Vehicles customer phone number page I was on: New York State Department of Motor Vehicles Customer Service Phone Number
GetHuman: And which of these common New York State Department of Motor Vehicles customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-219212 a list of common New York State Department of Motor Vehicles problems)
GetHuman-219212: "File a report" was why I was trying to call.

GetHuman-219212's review of New York State Department of Motor Vehicles customer service

GetHuman: So how would you sum up your experience for GetHuman's New York State Department of Motor Vehicles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-219212: The ***-***-**** number is endless voice menus and the ***-***-**** was off the hook. After a ** min wait, I got what I needed from this number.
GetHuman: Let's quantify your experience contacting New York State Department of Motor Vehicles. On a scale of 1 to 5, how easy is it go get help on a New York State Department of Motor Vehicles problem?
GetHuman-219212: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-219212: I'd give them a three out of five on communication.
GetHuman: And what about New York State Department of Motor Vehicles's ability to quickly and effectively address your problem?
GetHuman-219212: For that I would say five out of five.
GetHuman: And finally- any advice for other New York State Department of Motor Vehicles customers?
GetHuman-219212: Call them early in the day or late. Don't forget any personal or account information you might need for New York State Department of Motor Vehicles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-219212 taken from his New York State Department of Motor Vehicles customer service problem that occurred on November 11th, 2017.

New York State Department of Motor Vehicles

3.38 of 5 stars | 87 reviews

GetHuman-219212's New York State Department of Motor Vehicles Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like New York State Department of Motor Vehicles, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with New York State Department of Motor Vehicles in any way.

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