Newark Star Ledger: I HAVE RECENTLY MOVED AND MYGAVE NEW ADDRESS...
A Newark Star Ledger customer review by GetHuman user ~GEORGE COYNE from November 26th, 2017
Background on ~GEORGE COYNE's case
GetHuman: ~GEORGE COYNE - can you tell our other Newark Star Ledger customers when your case took place?
~GEORGE COYNE: Yeah. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Newark Star Ledger, and if so, how?
GetHuman: And which of these common Newark Star Ledger customer issues best describes the reason you wanted to talk to them?
(Shows ~GEORGE COYNE a list of common Newark Star Ledger problems)
~GEORGE COYNE: "Refund" was why I was trying to call.
~GEORGE COYNE's review of Newark Star Ledger customer service
GetHuman: So how would you sum up your experience for GetHuman's Newark Star Ledger customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~GEORGE COYNE: I HAVE RECENTLY MOVED AND MYGAVE NEW ADDRESS. IHAVE CALLED EVERY DAY ANDNYB PHONE AND ADDRESS WERE NOTED. I HAVE RECEIVED THE PAPER ONLY TWICE AFTER CALLING FOR * DAYS IN A ROW. HOPELESS
GetHuman: Let's quantify your experience contacting Newark Star Ledger. On a scale of 1 to 5, how easy is it go get help on a Newark Star Ledger problem?
~GEORGE COYNE: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~GEORGE COYNE: I'd give them a one out of five on communication.
GetHuman: And what about Newark Star Ledger's ability to quickly and effectively address your problem?
~GEORGE COYNE: For that I would say five out of five.
GetHuman: And finally- any advice for other Newark Star Ledger customers?
~GEORGE COYNE: Call them early in the day or late. Don't forget any personal or account information you might need for Newark Star Ledger to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~GEORGE COYNE taken from his Newark Star Ledger customer service problem that occurred on November 23rd, 2017.