Nokia: They didn't answer ********
A Nokia customer review by GetHuman user ~lopez lealye from November 25th, 2017
Background on ~lopez lealye's case
GetHuman: ~lopez lealye - can you tell our other Nokia customers when your case took place?
~lopez lealye: Sure. It was afternoon, on November 21st.
GetHuman: Did you reach out to Nokia, and if so, how?
GetHuman: And which of these common Nokia customer issues best describes the reason you wanted to talk to them?
(Shows ~lopez lealye a list of common Nokia problems)
~lopez lealye: "Lost or Stolen Phone" was why I was trying to call.
~lopez lealye's review of Nokia customer service
GetHuman: So how would you sum up your experience for GetHuman's Nokia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lopez lealye: They didn't answer ********
GetHuman: Let's quantify your experience contacting Nokia. On a scale of 1 to 5, how easy is it go get help on a Nokia problem?
~lopez lealye: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lopez lealye: I'd give them a two out of five on communication.
GetHuman: And what about Nokia's ability to quickly and effectively address your problem?
~lopez lealye: For that I would say one out of five.
GetHuman: And finally- any advice for other Nokia customers?
~lopez lealye: Call them early in the day or late. Don't forget any personal or account information you might need for Nokia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lopez lealye taken from his Nokia customer service problem that occurred on November 21st, 2017.