O'Charley's, Inc.: Bought * meals with a total bill of $**. Had a...
A O'Charley's, Inc. customer review by GetHuman user GetHuman-378477 from November 11th, 2017
Background on GetHuman-378477's case
GetHuman: GetHuman-378477 - can you tell our other O'Charley's, Inc. customers when your case took place?
GetHuman-378477: Yeah. It was afternoon, on November 8th.
GetHuman: Did you reach out to O'Charley's, Inc., and if so, how?
GetHuman: And which of these common O'Charley's, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-378477 a list of common O'Charley's, Inc. problems)
GetHuman-378477: "Delivery problem" was why I was trying to call.
GetHuman-378477's review of O'Charley's, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's O'Charley's, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-378477: Bought * meals with a total bill of $**. Had a coupon for $** off of a $** purchase. Server nor manager would honor the coupon because the other couple at our table who were paying for their own meals had ordered a * for $** special. So I guess if you eat at O'Charlies you have to ask anyone you wish to eat with, what they are planning to eat before you ask them to eat with you.
GetHuman: Let's quantify your experience contacting O'Charley's, Inc.. On a scale of 1 to 5, how easy is it go get help on a O'Charley's, Inc. problem?
GetHuman-378477: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-378477: I'd give them a five out of five on communication.
GetHuman: And what about O'Charley's, Inc.'s ability to quickly and effectively address your problem?
GetHuman-378477: For that I would say one out of five.
GetHuman: And finally- any advice for other O'Charley's, Inc. customers?
GetHuman-378477: Call them early in the day or late. Don't forget any personal or account information you might need for O'Charley's, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-378477 taken from his O'Charley's, Inc. customer service problem that occurred on November 8th, 2017.