O'Charley's, Inc.: O'charley's meridian,ms has a horrible server o...

A O'Charley's, Inc. customer review by GetHuman user ~Unhappy local from November 12th, 2017

Background on ~Unhappy local's case

GetHuman: ~Unhappy local - can you tell our other O'Charley's, Inc. customers when your case took place?
~Unhappy local: Yeah. It was morning, on November 8th.
GetHuman: Did you reach out to O'Charley's, Inc., and if so, how?
~Unhappy local: I used the 615-256-8500 number I found for on the GetHuman O'Charley's, Inc. customer phone number page I was on: O'Charley's, Inc. Customer Service Phone Number
GetHuman: And which of these common O'Charley's, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappy local a list of common O'Charley's, Inc. problems)
~Unhappy local: "Delivery problem" was why I was trying to call.

~Unhappy local's review of O'Charley's, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's O'Charley's, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappy local: O'charley's meridian,ms has a horrible server or kitchen problem. ** minutes to have lunch and has to get asst manager to get check. Never oing Bach there
GetHuman: Let's quantify your experience contacting O'Charley's, Inc.. On a scale of 1 to 5, how easy is it go get help on a O'Charley's, Inc. problem?
~Unhappy local: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappy local: I'd give them a one out of five on communication.
GetHuman: And what about O'Charley's, Inc.'s ability to quickly and effectively address your problem?
~Unhappy local: For that I would say two out of five.
GetHuman: And finally- any advice for other O'Charley's, Inc. customers?
~Unhappy local: Call them early in the day or late. Don't forget any personal or account information you might need for O'Charley's, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappy local taken from his O'Charley's, Inc. customer service problem that occurred on November 8th, 2017.

O'Charley's, Inc.

1.80 of 5 stars | 40 reviews

~Unhappy local's O'Charley's, Inc. Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like O'Charley's, Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with O'Charley's, Inc. in any way.

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