Oprah Magazine: Tried to cancel subscription by making note on...
A Oprah Magazine customer review by GetHuman user ~shopper 34 from November 24th, 2017
Background on ~shopper 34's case
GetHuman: ~shopper 34 - can you tell our other Oprah Magazine customers when your case took place?
~shopper 34: Yes I can. It was late at night, on November 18th.
GetHuman: Did you reach out to Oprah Magazine, and if so, how?
GetHuman: And which of these common Oprah Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~shopper 34 a list of common Oprah Magazine problems)
~shopper 34: "I'm moving" was why I was trying to call.
~shopper 34's review of Oprah Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Oprah Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shopper 34: Tried to cancel subscription by making note on bill, however, it was unsuccessful. This phone call took care of the cancellation promptly.
GetHuman: Let's quantify your experience contacting Oprah Magazine. On a scale of 1 to 5, how easy is it go get help on a Oprah Magazine problem?
~shopper 34: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shopper 34: I'd give them a two out of five on communication.
GetHuman: And what about Oprah Magazine's ability to quickly and effectively address your problem?
~shopper 34: For that I would say three out of five.
GetHuman: And finally- any advice for other Oprah Magazine customers?
~shopper 34: Call them early in the day or late. Don't forget any personal or account information you might need for Oprah Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shopper 34 taken from his Oprah Magazine customer service problem that occurred on November 18th, 2017.