Orbitz: Still waiting and nobody answer. I bought a pa...
A Orbitz customer review by GetHuman user ~Maldrid Moreno from November 22nd, 2017
Background on ~Maldrid Moreno's case
GetHuman: ~Maldrid Moreno - can you tell our other Orbitz customers when your case took place?
~Maldrid Moreno: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to Orbitz, and if so, how?
GetHuman: And which of these common Orbitz customer issues best describes the reason you wanted to talk to them?
(Shows ~Maldrid Moreno a list of common Orbitz problems)
~Maldrid Moreno: "Make a Booking" was why I was trying to call.
~Maldrid Moreno's review of Orbitz customer service
GetHuman: So how would you sum up your experience for GetHuman's Orbitz customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Maldrid Moreno: Still waiting and nobody answer. I bought a package and I need to talk to someone and nobody answer or when they answered they hang on.
GetHuman: Let's quantify your experience contacting Orbitz. On a scale of 1 to 5, how easy is it go get help on a Orbitz problem?
~Maldrid Moreno: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Maldrid Moreno: I'd give them a one out of five on communication.
GetHuman: And what about Orbitz's ability to quickly and effectively address your problem?
~Maldrid Moreno: For that I would say three out of five.
GetHuman: And finally- any advice for other Orbitz customers?
~Maldrid Moreno: Call them early in the day or late. Don't forget any personal or account information you might need for Orbitz to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Maldrid Moreno taken from his Orbitz customer service problem that occurred on November 17th, 2017.