Orbitz: did not help argued with me said I was wrong wh...
A Orbitz customer review by GetHuman user ~Mad as hell from November 24th, 2017
Background on ~Mad as hell's case
GetHuman: ~Mad as hell - can you tell our other Orbitz customers when your case took place?
~Mad as hell: Sure. It was late at night, on November 20th.
GetHuman: Did you reach out to Orbitz, and if so, how?
GetHuman: And which of these common Orbitz customer issues best describes the reason you wanted to talk to them?
(Shows ~Mad as hell a list of common Orbitz problems)
~Mad as hell: "Make a Booking" was why I was trying to call.
~Mad as hell's review of Orbitz customer service
GetHuman: So how would you sum up your experience for GetHuman's Orbitz customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mad as hell: did not help argued with me said I was wrong when I am looking at the email you sent to me and then hung up on me. I don't use Orbitz very often and if this is your customer service I will not use you again.
GetHuman: Let's quantify your experience contacting Orbitz. On a scale of 1 to 5, how easy is it go get help on a Orbitz problem?
~Mad as hell: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mad as hell: I'd give them a four out of five on communication.
GetHuman: And what about Orbitz's ability to quickly and effectively address your problem?
~Mad as hell: For that I would say one out of five.
GetHuman: And finally- any advice for other Orbitz customers?
~Mad as hell: Call them early in the day or late. Don't forget any personal or account information you might need for Orbitz to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mad as hell taken from his Orbitz customer service problem that occurred on November 20th, 2017.