Orlando Sentinel: I also live beachside in Melbourne area. Third...
A Orlando Sentinel customer review by GetHuman user ~Sentinel Disconnect from November 21st, 2017
Background on ~Sentinel Disconnect's case
GetHuman: ~Sentinel Disconnect - can you tell our other Orlando Sentinel customers when your case took place?
~Sentinel Disconnect: Yes I can. It was late at night, on November 18th.
GetHuman: Did you reach out to Orlando Sentinel, and if so, how?
GetHuman: And which of these common Orlando Sentinel customer issues best describes the reason you wanted to talk to them?
(Shows ~Sentinel Disconnect a list of common Orlando Sentinel problems)
~Sentinel Disconnect: "Delivery problem" was why I was trying to call.
~Sentinel Disconnect's review of Orlando Sentinel customer service
GetHuman: So how would you sum up your experience for GetHuman's Orlando Sentinel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sentinel Disconnect: I also live beachside in Melbourne area. Third party vendor delivery *****! How hard is this for God's sake? Eleven year olds have paper routes. SMH
GetHuman: Let's quantify your experience contacting Orlando Sentinel. On a scale of 1 to 5, how easy is it go get help on a Orlando Sentinel problem?
~Sentinel Disconnect: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sentinel Disconnect: I'd give them a three out of five on communication.
GetHuman: And what about Orlando Sentinel's ability to quickly and effectively address your problem?
~Sentinel Disconnect: For that I would say two out of five.
GetHuman: And finally- any advice for other Orlando Sentinel customers?
~Sentinel Disconnect: Call them early in the day or late. Don't forget any personal or account information you might need for Orlando Sentinel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sentinel Disconnect taken from his Orlando Sentinel customer service problem that occurred on November 18th, 2017.