PSE&G: this is the most horrible company doing busines...
A PSE&G customer review by GetHuman user ~bill from November 4th, 2017
Background on ~bill's case
GetHuman: ~bill - can you tell our other PSE&G customers when your case took place?
~bill: Yeah. It was middle of the night, on October 30th.
GetHuman: Did you reach out to PSE&G, and if so, how?
GetHuman: And which of these common PSE&G customer issues best describes the reason you wanted to talk to them?
(Shows ~bill a list of common PSE&G problems)
~bill: "Cancel service" was why I was trying to call.
~bill's review of PSE&G customer service
GetHuman: So how would you sum up your experience for GetHuman's PSE&G customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bill: this is the most horrible company doing business in NJ the people are arrogant nasty and they need to be closed down maybe the governor should step in instead of picking on the schools PSEG hires only ******** that belittle people and treat them like dirt!!!!!!!!!If I could find another company I would and their worry free contract is a crock of ****!!!they rip off the consumer and should be investagated and put out of business !!!!!I have never delt with such rude arrogant people in my life!!!!!
GetHuman: Let's quantify your experience contacting PSE&G. On a scale of 1 to 5, how easy is it go get help on a PSE&G problem?
~bill: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bill: I'd give them a one out of five on communication.
GetHuman: And what about PSE&G's ability to quickly and effectively address your problem?
~bill: For that I would say three out of five.
GetHuman: And finally- any advice for other PSE&G customers?
~bill: Call them early in the day or late. Don't forget any personal or account information you might need for PSE&G to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bill taken from his PSE&G customer service problem that occurred on October 30th, 2017.