Pacific Gas and Electric: Lisa answered immediately!*I was calling to rep...
A Pacific Gas and Electric customer review by GetHuman user ~Happy in Mt Aukum from November 13th, 2017
Background on ~Happy in Mt Aukum's case
GetHuman: ~Happy in Mt Aukum - can you tell our other Pacific Gas and Electric customers when your case took place?
~Happy in Mt Aukum: Yeah. It was afternoon, on November 9th.
GetHuman: Did you reach out to Pacific Gas and Electric, and if so, how?
GetHuman: And which of these common Pacific Gas and Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~Happy in Mt Aukum a list of common Pacific Gas and Electric problems)
~Happy in Mt Aukum: "Transfer Service" was why I was trying to call.
~Happy in Mt Aukum's review of Pacific Gas and Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's Pacific Gas and Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Happy in Mt Aukum: Lisa answered immediately!*I was calling to report a large tree that had fallen down to a point that it was ALMOST hitting a power line next to a transformer. She took info, said they were sending someone out and would phone me when resolved.
GetHuman: Let's quantify your experience contacting Pacific Gas and Electric. On a scale of 1 to 5, how easy is it go get help on a Pacific Gas and Electric problem?
~Happy in Mt Aukum: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Happy in Mt Aukum: I'd give them a one out of five on communication.
GetHuman: And what about Pacific Gas and Electric's ability to quickly and effectively address your problem?
~Happy in Mt Aukum: For that I would say four out of five.
GetHuman: And finally- any advice for other Pacific Gas and Electric customers?
~Happy in Mt Aukum: Call them early in the day or late. Don't forget any personal or account information you might need for Pacific Gas and Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Happy in Mt Aukum taken from his Pacific Gas and Electric customer service problem that occurred on November 9th, 2017.