Page Plus Cellular: I have owned my own businesses for the last...
A Page Plus Cellular customer review by GetHuman user ~fairguy from November 6th, 2017
Background on ~fairguy's case
GetHuman: ~fairguy - can you tell our other Page Plus Cellular customers when your case took place?
~fairguy: Yes I can. It was middle of the night, on October 29th.
GetHuman: Did you reach out to Page Plus Cellular, and if so, how?
GetHuman: And which of these common Page Plus Cellular customer issues best describes the reason you wanted to talk to them?
(Shows ~fairguy a list of common Page Plus Cellular problems)
~fairguy: "Service problem" was why I was trying to call.
~fairguy's review of Page Plus Cellular customer service
GetHuman: So how would you sum up your experience for GetHuman's Page Plus Cellular customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fairguy: I have owned my own businesses for the last ** years. I cannot begin to imagine the incompetence of the people who own Page Plus and their managers. Could be the worst company that i've ever dealt with in my life. i've had their service for * weeks and it has been nonstop problems. My phone calls get cut off all the time and that is when my service is working...sometimes I have no service at all...can't make calls or receive calls and I am on the unlimited calling and texting plan...customer service never resolves the problem...pathetic, rude, the last rep blamed me for my calls being cut off!
GetHuman: Let's quantify your experience contacting Page Plus Cellular. On a scale of 1 to 5, how easy is it go get help on a Page Plus Cellular problem?
~fairguy: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fairguy: I'd give them a one out of five on communication.
GetHuman: And what about Page Plus Cellular's ability to quickly and effectively address your problem?
~fairguy: For that I would say four out of five.
GetHuman: And finally- any advice for other Page Plus Cellular customers?
~fairguy: Call them early in the day or late. Don't forget any personal or account information you might need for Page Plus Cellular to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fairguy taken from his Page Plus Cellular customer service problem that occurred on October 29th, 2017.