Panasonic: wouldnt let me speak to a real person
A Panasonic customer review by GetHuman user ~broken plasma from November 20th, 2017
Background on ~broken plasma's case
GetHuman: ~broken plasma - can you tell our other Panasonic customers when your case took place?
~broken plasma: Yes I can. It was afternoon, on November 17th.
GetHuman: Did you reach out to Panasonic, and if so, how?
GetHuman: And which of these common Panasonic customer issues best describes the reason you wanted to talk to them?
(Shows ~broken plasma a list of common Panasonic problems)
~broken plasma: "Repairs" was why I was trying to call.
~broken plasma's review of Panasonic customer service
GetHuman: So how would you sum up your experience for GetHuman's Panasonic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~broken plasma: wouldnt let me speak to a real person
GetHuman: Let's quantify your experience contacting Panasonic. On a scale of 1 to 5, how easy is it go get help on a Panasonic problem?
~broken plasma: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~broken plasma: I'd give them a one out of five on communication.
GetHuman: And what about Panasonic's ability to quickly and effectively address your problem?
~broken plasma: For that I would say five out of five.
GetHuman: And finally- any advice for other Panasonic customers?
~broken plasma: Call them early in the day or late. Don't forget any personal or account information you might need for Panasonic to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~broken plasma taken from his Panasonic customer service problem that occurred on November 17th, 2017.