Peapod: Excellent service love the driver Pablo is very...
A Peapod customer review by GetHuman user ~tortelli nissa from November 26th, 2017
Background on ~tortelli nissa's case
GetHuman: ~tortelli nissa - can you tell our other Peapod customers when your case took place?
~tortelli nissa: Sure. It was evening, on November 22nd.
GetHuman: Did you reach out to Peapod, and if so, how?
GetHuman: And which of these common Peapod customer issues best describes the reason you wanted to talk to them?
(Shows ~tortelli nissa a list of common Peapod problems)
~tortelli nissa: "Returns" was why I was trying to call.
~tortelli nissa's review of Peapod customer service
GetHuman: So how would you sum up your experience for GetHuman's Peapod customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tortelli nissa: Excellent service love the driver Pablo is very nice and helpfull
GetHuman: Let's quantify your experience contacting Peapod. On a scale of 1 to 5, how easy is it go get help on a Peapod problem?
~tortelli nissa: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tortelli nissa: I'd give them a four out of five on communication.
GetHuman: And what about Peapod's ability to quickly and effectively address your problem?
~tortelli nissa: For that I would say five out of five.
GetHuman: And finally- any advice for other Peapod customers?
~tortelli nissa: Call them early in the day or late. Don't forget any personal or account information you might need for Peapod to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tortelli nissa taken from his Peapod customer service problem that occurred on November 22nd, 2017.