People Magazine: Could not beleive they wouldn't honor last year...
A People Magazine customer review by GetHuman user GetHuman-218567 from November 20th, 2017
Background on GetHuman-218567's case
GetHuman: GetHuman-218567 - can you tell our other People Magazine customers when your case took place?
GetHuman-218567: Yeah. It was middle of the night, on November 19th.
GetHuman: Did you reach out to People Magazine, and if so, how?
GetHuman: And which of these common People Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-218567 a list of common People Magazine problems)
GetHuman-218567: "Billing Inquiry" was why I was trying to call.
GetHuman-218567's review of People Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's People Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-218567: Could not beleive they wouldn't honor last years price.They said that last years price was a one time offer and I now would have to pay $*.** additional for just hard copies. Not a great way to hold onto a good customer.People is more interested in upselling and having everyone go digital. Not much help for someone who runs their own business and just wants an actual magazine for waiting customers to read. Just another added expense for a small business owners. Not happy
GetHuman: Let's quantify your experience contacting People Magazine. On a scale of 1 to 5, how easy is it go get help on a People Magazine problem?
GetHuman-218567: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-218567: I'd give them a three out of five on communication.
GetHuman: And what about People Magazine's ability to quickly and effectively address your problem?
GetHuman-218567: For that I would say four out of five.
GetHuman: And finally- any advice for other People Magazine customers?
GetHuman-218567: Call them early in the day or late. Don't forget any personal or account information you might need for People Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-218567 taken from his People Magazine customer service problem that occurred on November 19th, 2017.