Peter Pan Bus: Waited ** minutes & no one answered. We need bu...
A Peter Pan Bus customer review by GetHuman user GetHuman-375016 from November 22nd, 2017
Background on GetHuman-375016's case
GetHuman: GetHuman-375016 - can you tell our other Peter Pan Bus customers when your case took place?
GetHuman-375016: Sure. It was afternoon, on November 13th.
GetHuman: Did you reach out to Peter Pan Bus, and if so, how?
GetHuman: And which of these common Peter Pan Bus customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-375016 a list of common Peter Pan Bus problems)
GetHuman-375016: "Missing item" was why I was trying to call.
GetHuman-375016's review of Peter Pan Bus customer service
GetHuman: So how would you sum up your experience for GetHuman's Peter Pan Bus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-375016: Waited ** minutes & no one answered. We need bus service from NYC (port authority) on Monday, ******* @ *:** *:** PM. Looking for * senior tickets to Worcester, MA. *****@***.com. (*** ***-****.
GetHuman: Let's quantify your experience contacting Peter Pan Bus. On a scale of 1 to 5, how easy is it go get help on a Peter Pan Bus problem?
GetHuman-375016: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-375016: I'd give them a one out of five on communication.
GetHuman: And what about Peter Pan Bus's ability to quickly and effectively address your problem?
GetHuman-375016: For that I would say one out of five.
GetHuman: And finally- any advice for other Peter Pan Bus customers?
GetHuman-375016: Call them early in the day or late. Don't forget any personal or account information you might need for Peter Pan Bus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-375016 taken from his Peter Pan Bus customer service problem that occurred on November 13th, 2017.