Plentyoffish: Never got through. POF says they are free* but...
A Plentyoffish customer review by GetHuman user ~Scammed by POF from November 27th, 2017
Background on ~Scammed by POF's case
GetHuman: ~Scammed by POF - can you tell our other Plentyoffish customers when your case took place?
~Scammed by POF: Yes. It was morning, on November 24th.
GetHuman: Did you reach out to Plentyoffish, and if so, how?
GetHuman: And which of these common Plentyoffish customer issues best describes the reason you wanted to talk to them?
(Shows ~Scammed by POF a list of common Plentyoffish problems)
~Scammed by POF: "Refund Subscription" was why I was trying to contact.
~Scammed by POF's review of Plentyoffish customer service
GetHuman: So how would you sum up your experience for GetHuman's Plentyoffish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Scammed by POF: Never got through. POF says they are free* but NO, they are not. You go through everything and then try to connect* and POF asks you to 'upgrade' in order to connect with the profiles that you are interested in. A SCAM!
GetHuman: Let's quantify your experience contacting Plentyoffish. On a scale of 1 to 5, how easy is it go get help on a Plentyoffish problem?
~Scammed by POF: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Scammed by POF: I'd give them a one out of five on communication.
GetHuman: And what about Plentyoffish's ability to quickly and effectively address your problem?
~Scammed by POF: For that I would say four out of five.
GetHuman: And finally- any advice for other Plentyoffish customers?
~Scammed by POF: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Plentyoffish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Scammed by POF taken from his Plentyoffish customer service problem that occurred on November 24th, 2017.