Potomac Electric & Power: PEPCO considering all that you are faced with...
A Potomac Electric & Power customer review by GetHuman user GetHuman-352349 from November 11th, 2017
Background on GetHuman-352349's case
GetHuman: GetHuman-352349 - can you tell our other Potomac Electric & Power customers when your case took place?
GetHuman-352349: Yes. It was morning, on November 2nd.
GetHuman: Did you reach out to Potomac Electric & Power, and if so, how?
GetHuman: And which of these common Potomac Electric & Power customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-352349 a list of common Potomac Electric & Power problems)
GetHuman-352349: "Setup service" was why I was trying to call.
GetHuman-352349's review of Potomac Electric & Power customer service
GetHuman: So how would you sum up your experience for GetHuman's Potomac Electric & Power customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-352349: PEPCO considering all that you are faced with, "You're really doing a SUPERIOR job!" Thank you very much, but can you get our power back on soon in the Sligo Estates sub-division. My next door neighbor has had power ever since Saturday Evening. Please do what you can! Thank You Very Much!
GetHuman: Let's quantify your experience contacting Potomac Electric & Power. On a scale of 1 to 5, how easy is it go get help on a Potomac Electric & Power problem?
GetHuman-352349: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-352349: I'd give them a five out of five on communication.
GetHuman: And what about Potomac Electric & Power's ability to quickly and effectively address your problem?
GetHuman-352349: For that I would say five out of five.
GetHuman: And finally- any advice for other Potomac Electric & Power customers?
GetHuman-352349: Call them early in the day or late. Don't forget any personal or account information you might need for Potomac Electric & Power to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-352349 taken from his Potomac Electric & Power customer service problem that occurred on November 2nd, 2017.