Publisher's Clearing House: I am trying to up date my E mail address, the l...
A Publisher's Clearing House customer review by GetHuman user ~ken shure from November 17th, 2017
Background on ~ken shure's case
GetHuman: ~ken shure - can you tell our other Publisher's Clearing House customers when your case took place?
~ken shure: Yes. It was morning, on November 9th.
GetHuman: Did you reach out to Publisher's Clearing House, and if so, how?
GetHuman: And which of these common Publisher's Clearing House customer issues best describes the reason you wanted to talk to them?
(Shows ~ken shure a list of common Publisher's Clearing House problems)
~ken shure: "Cancel Account" was why I was trying to call.
~ken shure's review of Publisher's Clearing House customer service
GetHuman: So how would you sum up your experience for GetHuman's Publisher's Clearing House customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ken shure: I am trying to up date my E mail address, the lady I talked to tried to transfer me but was unable to complete the transfer.
GetHuman: Let's quantify your experience contacting Publisher's Clearing House. On a scale of 1 to 5, how easy is it go get help on a Publisher's Clearing House problem?
~ken shure: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ken shure: I'd give them a three out of five on communication.
GetHuman: And what about Publisher's Clearing House's ability to quickly and effectively address your problem?
~ken shure: For that I would say two out of five.
GetHuman: And finally- any advice for other Publisher's Clearing House customers?
~ken shure: Call them early in the day or late. Don't forget any personal or account information you might need for Publisher's Clearing House to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ken shure taken from his Publisher's Clearing House customer service problem that occurred on November 9th, 2017.