Publisher's Clearing House: I dealt with Paul and he was superior in his at...
A Publisher's Clearing House customer review by GetHuman user ~Michaerl Robinson from November 19th, 2017
Background on ~Michaerl Robinson's case
GetHuman: ~Michaerl Robinson - can you tell our other Publisher's Clearing House customers when your case took place?
~Michaerl Robinson: Yup. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Publisher's Clearing House, and if so, how?
GetHuman: And which of these common Publisher's Clearing House customer issues best describes the reason you wanted to talk to them?
(Shows ~Michaerl Robinson a list of common Publisher's Clearing House problems)
~Michaerl Robinson: "Missing Delivery" was why I was trying to call.
~Michaerl Robinson's review of Publisher's Clearing House customer service
GetHuman: So how would you sum up your experience for GetHuman's Publisher's Clearing House customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Michaerl Robinson: I dealt with Paul and he was superior in his attitude, ability to help me, and friendship! I have used PCH for years and will continue as long as I am still alive. I am old!
GetHuman: Let's quantify your experience contacting Publisher's Clearing House. On a scale of 1 to 5, how easy is it go get help on a Publisher's Clearing House problem?
~Michaerl Robinson: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Michaerl Robinson: I'd give them a four out of five on communication.
GetHuman: And what about Publisher's Clearing House's ability to quickly and effectively address your problem?
~Michaerl Robinson: For that I would say five out of five.
GetHuman: And finally- any advice for other Publisher's Clearing House customers?
~Michaerl Robinson: Call them early in the day or late. Don't forget any personal or account information you might need for Publisher's Clearing House to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Michaerl Robinson taken from his Publisher's Clearing House customer service problem that occurred on November 14th, 2017.