Publisher's Clearing House: Somehow I seemed to make my assistant angry. P...
A Publisher's Clearing House customer review by GetHuman user ~jpb3743@yahoo.com from November 13th, 2017
Background on ~jpb3743@yahoo.com's case
GetHuman: ~jpb3743@yahoo.com - can you tell our other Publisher's Clearing House customers when your case took place?
~jpb3743@yahoo.com: Yes I can. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Publisher's Clearing House, and if so, how?
GetHuman: And which of these common Publisher's Clearing House customer issues best describes the reason you wanted to talk to them?
(Shows ~jpb3743@yahoo.com a list of common Publisher's Clearing House problems)
~jpb3743@yahoo.com: "Refund a Charge" was why I was trying to call.
~jpb3743@yahoo.com's review of Publisher's Clearing House customer service
GetHuman: So how would you sum up your experience for GetHuman's Publisher's Clearing House customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jpb3743@yahoo.com: Somehow I seemed to make my assistant angry. Perhaps it was because I couldn't hear her and asked for better communication. Or that I felt the bulbs were not in good condition when I received them. I would have appreciated her offering to replace them, but did not do so.*She did tell me of guarantee, and if they do not come up, I will request it.*The other shipment I was supposed to receive never arrived. I did pay account owed on account, but feel very tentative about it. Perhaps a bit more courtesy training would be helpful??? I do think if you want to hear from me, having to type letters in box for review shows lack of concern on your part.
GetHuman: Let's quantify your experience contacting Publisher's Clearing House. On a scale of 1 to 5, how easy is it go get help on a Publisher's Clearing House problem?
~jpb3743@yahoo.com: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jpb3743@yahoo.com: I'd give them a three out of five on communication.
GetHuman: And what about Publisher's Clearing House's ability to quickly and effectively address your problem?
~jpb3743@yahoo.com: For that I would say five out of five.
GetHuman: And finally- any advice for other Publisher's Clearing House customers?
~jpb3743@yahoo.com: Call them early in the day or late. Don't forget any personal or account information you might need for Publisher's Clearing House to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jpb3743@yahoo.com taken from his Publisher's Clearing House customer service problem that occurred on November 3rd, 2017.