QuickBooks: I guess i should find out if this is a US compa...

A QuickBooks customer review by GetHuman user ~I want a new account system from November 26th, 2017

Background on ~I want a new account system's case

GetHuman: ~I want a new account system - can you tell our other QuickBooks customers when your case took place?
~I want a new account system: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to QuickBooks, and if so, how?
~I want a new account system: I used a help page I found on the GetHuman QuickBooks customer service contact info page: Contact QuickBooks Customer Service
GetHuman: And which of these common QuickBooks customer issues best describes the reason you wanted to talk to them?
(Shows ~I want a new account system a list of common QuickBooks problems)
~I want a new account system: "Cancel Service" was why I was trying to contact.

~I want a new account system's review of QuickBooks customer service

GetHuman: So how would you sum up your experience for GetHuman's QuickBooks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I want a new account system: I guess i should find out if this is a US company. they need to have a US call center that can help. they never answer the pones you wait on hold for ever then some one comes on that barley understands english let alone speaks it clearly* who just repeats what you keep saying. No never got my issue solved.
GetHuman: Let's quantify your experience contacting QuickBooks. On a scale of 1 to 5, how easy is it go get help on a QuickBooks problem?
~I want a new account system: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I want a new account system: I'd give them a three out of five on communication.
GetHuman: And what about QuickBooks's ability to quickly and effectively address your problem?
~I want a new account system: For that I would say two out of five.
GetHuman: And finally- any advice for other QuickBooks customers?
~I want a new account system: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for QuickBooks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I want a new account system taken from his QuickBooks customer service problem that occurred on November 18th, 2017.

QuickBooks

3.43 of 5 stars | 155 reviews

~I want a new account system's QuickBooks Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like QuickBooks, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with QuickBooks in any way.

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