We have been with Quickbooks since ****. There...
A QuickBooks customer review by GetHuman user ~Fed Up from November 25th, 2017
Background on ~Fed Up's case
GetHuman: ~Fed Up - can you tell our other QuickBooks customers when your case took place?
~Fed Up: Yes I can. It was afternoon, on November 22nd.
GetHuman: Did you reach out to QuickBooks, and if so, how?
GetHuman: And which of these common QuickBooks customer issues best describes the reason you wanted to talk to them?
(Shows ~Fed Up a list of common QuickBooks problems)
~Fed Up: "Make a purchase" was why I was trying to contact.
~Fed Up's review of QuickBooks customer service
GetHuman: So how would you sum up your experience for GetHuman's QuickBooks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fed Up: We have been with Quickbooks since ****. There latest versions have many issues and Quickbooks will not warranty any of them. The want to charge you. We are giving Sage a try and will probably switch.*****Lousy Customer Service****
GetHuman: Let's quantify your experience contacting QuickBooks. On a scale of 1 to 5, how easy is it go get help on a QuickBooks problem?
~Fed Up: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fed Up: I'd give them a one out of five on communication.
GetHuman: And what about QuickBooks's ability to quickly and effectively address your problem?
~Fed Up: For that I would say two out of five.
GetHuman: And finally- any advice for other QuickBooks customers?
~Fed Up: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for QuickBooks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fed Up taken from his QuickBooks customer service problem that occurred on November 22nd, 2017.