ReachOut Wireless: I've tried * times left * messages with no retu...
A ReachOut Wireless customer review by GetHuman user ~Melinda Hamwi from November 19th, 2017
Background on ~Melinda Hamwi's case
GetHuman: ~Melinda Hamwi - can you tell our other ReachOut Wireless customers when your case took place?
~Melinda Hamwi: Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Melinda Hamwi a list of common ReachOut Wireless problems)
~Melinda Hamwi: "Complaint" was why I was trying to call.
~Melinda Hamwi's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Melinda Hamwi: I've tried * times left * messages with no return call. I purchased $** worth of minutes & I don't believe all minutes were loaded. (***)***-****
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~Melinda Hamwi: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Melinda Hamwi: I'd give them a four out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~Melinda Hamwi: For that I would say three out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~Melinda Hamwi: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Melinda Hamwi taken from his ReachOut Wireless customer service problem that occurred on November 15th, 2017.