ReachOut Wireless: Welcome Dorothy Oredia! Your request has been d...
A ReachOut Wireless customer review by GetHuman user ~Thomasville no reply from November 19th, 2017
Background on ~Thomasville no reply's case
GetHuman: ~Thomasville no reply - can you tell our other ReachOut Wireless customers when your case took place?
~Thomasville no reply: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Thomasville no reply a list of common ReachOut Wireless problems)
~Thomasville no reply: "Update account information" was why I was trying to call.
~Thomasville no reply's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Thomasville no reply: Welcome Dorothy Oredia! Your request has been directed to the Customer Service department. Your request will be answered in the order it is received. ** While you wait for an operator, you can view answers to the most common ReachOut Wireless questions by clicking here https:**www.reachoutmobile.com*index.php*site*page*C**. ** Want to upgrade your phone? Click https:**www.reachoutmobile.com*phone*replacement*phone*replacement.php to learn more! *** All operators are currently assisting other customers. Please remain online, as soon as the next operator become available your concern will be addressed. Thank you for your time and patience. If you are unable to remain online and wish to contact us by email or phone, please click the contact link on the top right of our website. *** Call accepted by operator Trixie. Currently in room: Dorothy Oredia, Trixie. *Trixie:*Hello thank you for using Reachout Wireless Live chat. We are experiencing high volume of chats. You are customer numb
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~Thomasville no reply: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Thomasville no reply: I'd give them a one out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~Thomasville no reply: For that I would say one out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~Thomasville no reply: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Thomasville no reply taken from his ReachOut Wireless customer service problem that occurred on November 18th, 2017.