Reader's Digest: Needed to check on an order and had forgotten t...
A Reader's Digest customer review by GetHuman user ~Merry Christmas from November 19th, 2017
Background on ~Merry Christmas's case
GetHuman: ~Merry Christmas - can you tell our other Reader's Digest customers when your case took place?
~Merry Christmas: Yes I can. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Reader's Digest, and if so, how?
GetHuman: And which of these common Reader's Digest customer issues best describes the reason you wanted to talk to them?
(Shows ~Merry Christmas a list of common Reader's Digest problems)
~Merry Christmas: "Return an Order" was why I was trying to call.
~Merry Christmas's review of Reader's Digest customer service
GetHuman: So how would you sum up your experience for GetHuman's Reader's Digest customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Merry Christmas: Needed to check on an order and had forgotten the account *. retrieval time ** seconds! I extended my order an extra * years. Very satisfied with the service. Nancy Healy
GetHuman: Let's quantify your experience contacting Reader's Digest. On a scale of 1 to 5, how easy is it go get help on a Reader's Digest problem?
~Merry Christmas: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Merry Christmas: I'd give them a three out of five on communication.
GetHuman: And what about Reader's Digest's ability to quickly and effectively address your problem?
~Merry Christmas: For that I would say five out of five.
GetHuman: And finally- any advice for other Reader's Digest customers?
~Merry Christmas: Call them early in the day or late. Don't forget any personal or account information you might need for Reader's Digest to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Merry Christmas taken from his Reader's Digest customer service problem that occurred on November 13th, 2017.