Regions Bank: Someone is charging sales to my debit card and...
A Regions Bank customer review by GetHuman user ~Brian Williams from November 24th, 2017
Background on ~Brian Williams's case
GetHuman: ~Brian Williams - can you tell our other Regions Bank customers when your case took place?
~Brian Williams: Yes. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Regions Bank, and if so, how?
GetHuman: And which of these common Regions Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Brian Williams a list of common Regions Bank problems)
~Brian Williams: "Setup an account" was why I was trying to call.
~Brian Williams's review of Regions Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Regions Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Brian Williams: Someone is charging sales to my debit card and can't get through to any of the *** numbers to report it.
GetHuman: Let's quantify your experience contacting Regions Bank. On a scale of 1 to 5, how easy is it go get help on a Regions Bank problem?
~Brian Williams: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Brian Williams: I'd give them a three out of five on communication.
GetHuman: And what about Regions Bank's ability to quickly and effectively address your problem?
~Brian Williams: For that I would say four out of five.
GetHuman: And finally- any advice for other Regions Bank customers?
~Brian Williams: Call them early in the day or late. Don't forget any personal or account information you might need for Regions Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Brian Williams taken from his Regions Bank customer service problem that occurred on November 23rd, 2017.