Right Source RX: Most prescription companies have **** telephone...
A Right Source RX customer review by GetHuman user ~Mary Jackson from November 12th, 2017
Background on ~Mary Jackson's case
GetHuman: ~Mary Jackson - can you tell our other Right Source RX customers when your case took place?
~Mary Jackson: Yes. It was late at night, on November 7th.
GetHuman: Did you reach out to Right Source RX, and if so, how?
GetHuman: And which of these common Right Source RX customer issues best describes the reason you wanted to talk to them?
(Shows ~Mary Jackson a list of common Right Source RX problems)
~Mary Jackson: "Returns" was why I was trying to call.
~Mary Jackson's review of Right Source RX customer service
GetHuman: So how would you sum up your experience for GetHuman's Right Source RX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mary Jackson: Most prescription companies have **** telephone service. I can NEVER get your website to work. Your mail order records have my mother receiving extra of some prescriptions and not enough of others. I do not recommend Right Source to anyone! Inn the * or * years or more that I have had to deal with Right Source for her prescriptions, I have had nothing but delays and problems!
GetHuman: Let's quantify your experience contacting Right Source RX. On a scale of 1 to 5, how easy is it go get help on a Right Source RX problem?
~Mary Jackson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mary Jackson: I'd give them a three out of five on communication.
GetHuman: And what about Right Source RX's ability to quickly and effectively address your problem?
~Mary Jackson: For that I would say two out of five.
GetHuman: And finally- any advice for other Right Source RX customers?
~Mary Jackson: Call them early in the day or late. Don't forget any personal or account information you might need for Right Source RX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mary Jackson taken from his Right Source RX customer service problem that occurred on November 7th, 2017.