Sacramento Bee: Response from this number: "We are closed today...

A Sacramento Bee customer review by GetHuman user ~who cares from November 19th, 2017

Background on ~who cares's case

GetHuman: ~who cares - can you tell our other Sacramento Bee customers when your case took place?
~who cares: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to Sacramento Bee, and if so, how?
~who cares: I used the 916-321-1000 number I found for on the GetHuman Sacramento Bee customer phone number page I was on: Sacramento Bee Customer Service Phone Number
GetHuman: And which of these common Sacramento Bee customer issues best describes the reason you wanted to talk to them?
(Shows ~who cares a list of common Sacramento Bee problems)
~who cares: "Lower my bill" was why I was trying to call.

~who cares's review of Sacramento Bee customer service

GetHuman: So how would you sum up your experience for GetHuman's Sacramento Bee customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~who cares: Response from this number: "We are closed today. Call back tomorrow." (In other words, don't bother calling...they have no customer service.)
GetHuman: Let's quantify your experience contacting Sacramento Bee. On a scale of 1 to 5, how easy is it go get help on a Sacramento Bee problem?
~who cares: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~who cares: I'd give them a four out of five on communication.
GetHuman: And what about Sacramento Bee's ability to quickly and effectively address your problem?
~who cares: For that I would say three out of five.
GetHuman: And finally- any advice for other Sacramento Bee customers?
~who cares: Call them early in the day or late. Don't forget any personal or account information you might need for Sacramento Bee to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~who cares taken from his Sacramento Bee customer service problem that occurred on November 15th, 2017.

Sacramento Bee

4.25 of 5 stars | 39 reviews

~who cares's Sacramento Bee Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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